Privacy Policy

Welcome to mangga.tipskuliah.com! We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy outlines our comprehensive approach to collecting, using, disclosing, and safeguarding your personal information when you visit or interact with mangga.tipskuliah.com (hereafter referred to as “the Website,” “we,” “us,” or “our”).

As mangga.tipskuliah.com operates in the “Home Exterior” niche, we understand that information you share about your home, projects, and personal preferences is sensitive. We strive to be transparent about our data practices and empower you to make informed decisions about your privacy.

This Privacy Policy is designed to be as thorough and detailed as possible, adhering to global best practices and regulatory requirements like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Introduction and Scope

Our Commitment to Your Privacy:
At mangga.tipskuliah.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy governs our processing of personal data related to your use of our Website, available at https://mangga.tipskuliah.com/.

What is Personal Data?
Personal data, or personal information, refers to any information that can directly or indirectly identify you as an individual. This includes, but is not limited to, your name, email address, IP address, location data, and specific data about your interactions with our Website.

Applicability:
This Privacy Policy applies to all visitors, users, and others who access or use the Service (“Users”). By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Policy, please do not access or use the Website.

2. Information We Collect

We collect various types of information to provide and improve our services to you. The specific types of information collected depend on how you interact with our Website.

2.1. Information You Provide Directly to Us:
When you engage with our Website, you may provide us with “Personal Data” directly. This may include:

• Contact Information: Your name, email address, postal address, and telephone number when you register an account, subscribe to our newsletter, submit a query, participate in surveys, or fill out contact forms.
• Account Information: If you create an account, we collect your username, password (hashed), and any profile preferences you set.
• Home/Project Specific Information (relevant to Home Exterior niche): Details about your home exterior projects, such as descriptions of desired renovations (e.g., roofing, siding, landscaping, painting projects), preferred materials, budget range, property type (single-family, multi-family), square footage, and current exterior condition. You may also voluntarily upload photos or videos of your home exterior for project visualization or consultation purposes.
• Communications: Records of your correspondence with us, including emails, chat messages, and feedback you provide. This data helps us respond to your inquiries effectively.
• Survey and Contest Information: Information you provide when participating in surveys, polls, competitions, or promotional events that we may offer.
• User-Generated Content: Any content you voluntarily post or submit to the Website, such as comments on blog posts, forum discussions, reviews, or testimonials related to home exterior products or services.
• Payment Information: While we may link to third-party payment processors, we generally do not directly collect or store your payment card details. If we were to offer direct payment services in the future, explicit disclosure would be made, and all transactions would be handled securely.

2.2. Information We Collect Automatically (Usage Data):
When you access and use the Website, certain data is automatically collected by us or our third-party service providers. This “Usage Data” may include:

• Device Information: Information about your computer, mobile device, or other devices you use to access the Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log Data: Server logs may record information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Browsing Behavior: Information about how you interact with our Website, such as the pages you view, the links you click, the features you use, the time spent on specific pages, search queries, and your navigation path through the Website.
• Referral Information: The website you visited immediately before arriving at mangga.tipskuliah.com, if applicable.
• Location Information: We may collect general location data (e.g., derived from your IP address or inferred from your internet service provider) to localize content or recommend services relevant to your region. We do not collect precise GPS location data unless explicitly granted by you for specific features.
• Cookies and Tracking Technologies: As detailed in Section 7, we and our partners use cookies, web beacons, pixels, and similar tracking technologies to track activity on our Website and hold certain information. This data helps us improve functionality, analyze trends, and personalize your experience.

2.3. Information from Third Parties:
We may receive information about you from third-party sources. This could include:

• Social Media Platforms: If you access our Website through a third-party connection (e.g., by logging in through a social media site), you may be allowing us to have access to and store certain information from your social media profile, such as your name, email address, profile picture. The information we receive is dependent on your privacy settings with that platform.
• Service Providers: We may receive data from analytics providers, advertising networks, and search information providers, which helps us understand user behavior and serve relevant content.
• Publicly Available Sources: Information from publicly available databases or data aggregators, consistent with legal requirements.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To operate, deliver, and improve the functionality of mangga.tipskuliah.com, including displaying content, facilitating user interaction, and ensuring the smooth operation of the Website.
• To Personalize Your Experience: To tailor content, services, and advertising to your interests, preferences, and location, especially relevant to home exterior products and services. For example, recommending articles about roofing if you’ve shown interest in that topic.
• To Communicate with You: To send you newsletters, updates, promotional offers (if you’ve opted-in), respond to your inquiries, provide customer support, and send administrative messages like security alerts or policy changes.
• For Analytics and Research: To understand how users access and use our Website, including monitoring usage patterns, analyzing trends, and performing statistical analysis. This helps us to improve our content, features, and overall user experience.
• For Marketing and Advertising: To deliver targeted advertisements, measure the effectiveness of our advertising campaigns, and inform our marketing strategy. This may involve using your data in aggregated or anonymized forms.
• For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, fraudulent activities, and other unauthorized or illegal actions on our Website.
• To Enforce Our Terms: To enforce our Terms of Service, resolve disputes, and comply with legal obligations.
• For Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
• For Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Legal Basis for Processing Your Personal Data (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, our processing of your personal data is based on the following legal grounds:

• 4.1. Consent:
  We will process your personal data where we have obtained your explicit, informed, and unambiguous consent. This is typically used for sending direct marketing communications (newsletters, promotional emails) and for the use of non-essential cookies. You have the right to withdraw your consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.
• 4.2. Performance of a Contract:
  We process your personal data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. For example, if you create an account to use specific features or request a service that requires personal information to fulfill.
• 4.3. Compliance with a Legal Obligation:
  We may process your personal data where it is necessary for compliance with a legal or regulatory obligation to which we are subject, such as tax laws, reporting requirements, or responding to lawful requests from public authorities.
• 4.4. Vital Interests:
  We may process your personal data where it is necessary to protect your vital interests or the vital interests of another natural person. This is typically in emergency situations, such as safeguarding life or critical well-being.
• 4.5. Legitimate Interests:
  We may process your personal data based on our “legitimate interests,” provided that your fundamental rights and freedoms do not override those interests. Our legitimate interests include:
  • Improving our Website and Services: Analyzing user behavior to enhance functionality, content, and user experience.
  • Security and Fraud Prevention: Protecting our Website, systems, and users from unauthorized access, fraud, cyberattacks, and other unlawful activities.
  • Business Operations: Managing our business efficiently, including internal administration, financial accounting, and operational processes.
  • Marketing (Non-Consent Based): Sending you marketing communications where permitted by applicable law (e.g., existing customer relationships for similar products/services, with an easy opt-out).
  • Aggregated Analytics: Creating aggregated and anonymous datasets for internal analysis, research, and reporting.
    We conduct a thorough balancing test to ensure that our legitimate interests are proportionate to any potential impact on your privacy rights and that adequate safeguards are in place.

5. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third parties under specific circumstances:

• 5.1. Service Providers:
  We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These “Service Providers” include:
  • Hosting Providers: To store our website and data securely (e.g., cloud hosting services).
  • Analytics Providers: To monitor and analyze the use of our Service (e.g., Google Analytics).
  • Email Marketing Services: To send newsletters and marketing communications (e.g., Mailchimp, SendGrid).
  • Content Delivery Networks (CDNs): To optimize content loading speeds.
  • Customer Support Platforms: To manage and respond to your inquiries.
  • Advertising & Marketing Partners: To deliver and measure targeted ads on other platforms.
  • Security Services: To protect our systems from threats.
    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We enter into data processing agreements with all service providers, requiring them to protect your data in accordance with this Policy and applicable laws.
• 5.2. Business Transfers:
  If mangga.tipskuliah.com is involved in a merger, acquisition, asset sale, or bankruptcy, your Personal Data may be transferred as a business asset. In such cases, we will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• 5.3. Legal Requirements and Law Enforcement:
  We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation (e.g., subpoena, court order).
  • Protect and defend the rights or property of mangga.tipskuliah.com.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
• 5.4. With Your Consent:
  We may share your information with other third parties when we have your explicit consent to do so. For example, if you request us to connect you with a specific home exterior contractor or service provider.
• 5.5. Aggregated or Anonymized Data:
  We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including business analysis, research, marketing, or other purposes. This data does not constitute “personal data.”

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. This means:

• Account Data: We retain your account data for as long as your account is active. If you close your account, we will delete or anonymize your personal data within a reasonable timeframe, unless retention is necessary for legal obligations (e.g., tax records) or legitimate business interests (e.g., fraud prevention, dispute resolution).
• Communication Data: Records of your communication with us are typically retained for a period necessary to resolve inquiries, for quality assurance, and for legal and regulatory compliance.
• Usage Data: Logs and analytics data are generally retained for a shorter period, usually between 12-24 months, depending on their purpose, to allow for trend analysis and service improvement.
• Marketing Consent: If you have opted in for marketing communications, we will retain your email address until you unsubscribe or withdraw your consent.
• Legal & Regulatory Requirements: We may retain data for longer periods if required by law or necessary to establish, exercise, or defend legal claims.

Once the retention period expires, your personal data will be securely deleted or anonymized in a manner that prevents its reconstruction.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights.

7.1. General Rights (Applicable Globally):

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Deletion/Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data, particularly regarding direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

7.2. Specific Rights for GDPR (EEA, UK, Switzerland Residents):

In addition to the general rights, if you are located in the EEA, UK, or Switzerland, you have the following specific rights under the GDPR:

• Right of Access (Article 15 GDPR): You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and specific information regarding the processing.
• Right to Rectification (Article 16 GDPR): You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Considering the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
• Right to Erasure (“Right to be Forgotten”) (Article 17 GDPR): You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right is not absolute and applies in specific circumstances, such as when the data is no longer necessary for the purpose it was collected, or if you withdraw consent and no other legal ground for processing exists.
• Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal data in certain situations, for example, if you contest the accuracy of the data, or if the processing is unlawful but you oppose erasure.
• Right to Data Portability (Article 20 GDPR): You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where technically feasible.
• Right to Object (Article 21 GDPR): You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests or for direct marketing purposes. We will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise, or defense of legal claims.
• Rights in relation to automated decision-making and profiling (Article 22 GDPR): You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless specifically allowed by law.

7.3. Specific Rights for California Consumers (CCPA/CPRA):

If you are a California resident, you have specific rights concerning your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know (Request to Access Specific Pieces of Information): You have the right to request that we disclose to you the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request the deletion of personal information that we collected from you, subject to certain exceptions (e.g., if the information is necessary to complete a transaction, detect security incidents, or comply with a legal obligation).
• Right to Opt-Out of Sale or Sharing: The CCPA/CPRA grants consumers the right to opt-out of the “sale” or “sharing” of their personal information.
  • Sale: While mangga.tipskuliah.com does not directly “sell” personal information in the traditional sense (i.e., exchanging it for monetary compensation), the CCPA/CPRA broadly defines “sale” to include disclosing or making available personal information to a third party for monetary or other valuable consideration. This might include, for example, certain types of cookie-based advertising where third parties receive data from our website for cross-context behavioral advertising.
  • Sharing: The CPRA introduced the concept of “sharing,” which is defined as disclosing or making available personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
    We respect this right. If you wish to opt-out, please use the designated “Do Not Sell or Share My Personal Information” link (if present) on our Website footer or contact us using the details below. Opting out of sales/sharing may impact your personalized experience on our Website or the advertising you see elsewhere.
• Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of your “sensitive personal information” (as defined by CPRA) to what is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services. Examples of sensitive personal information could include certain geolocation data or specific project details that might be considered sensitive if directly tied to an individual.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of goods or services.

7.4. How to Exercise Your Rights:

To exercise any of these rights, please contact us at: [email protected].
Please clearly state your request, the right you wish to exercise, and provide sufficient information for us to verify your identity (e.g., your name, email address associated with your account/interactions). We may need to request additional information to verify your identity and ensure the security of your data. We will respond to your request within the timeframes required by applicable law (e.g., 30 days for GDPR, 45 days for CCPA).

8. Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons, and other tracking technologies to automatically collect information, provide and personalize our Service, and analyze usage.

8.1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

8.2. Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core functionalities like security, network management, and accessibility. You cannot opt-out of these cookies. Without them, mangga.tipskuliah.com may not function correctly.
• Performance/Analytical Cookies: These cookies collect information about how visitors use our Website, such as the pages visited most often, traffic sources, and error messages. This helps us understand and improve the performance of our Website. All information these cookies collect is aggregated and therefore anonymous.
• Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. For instance, remembering your preferences for home exterior content or personalized recommendations.
• Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.

8.3. How We Use Them:

• Authentication: To identify you when you log in and ensure your session remains secure.
• Preferences: To remember your settings and preferences.
• Analytics: To help us understand how people use our Website and how we can improve it. We use third-party analytics services (e.g., Google Analytics).
• Advertising: To deliver targeted ads and analyze the effectiveness of our advertising campaigns.

8.4. Third-Party Cookies:
In addition to our own cookies, we may use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third parties may combine information they collect from our site with information they have independently collected from other websites relating to your browser’s activities across their network of websites.

8.5. Your Choices Regarding Cookies:
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “options” or “preferences” menu of your browser.
  • Learn about “Private Browsing” and managing cookie settings in Firefox
  • Manage cookies in Chrome
  • Manage cookies in Edge
  • Manage cookies in Safari
• Cookie Consent Tool: When you first visit our Website, you may see a cookie banner or pop-up. This tool allows you to express your preferences regarding the use of non-essential cookies. You can usually revisit your preferences through a link in the Website’s footer.
• Opt-out Tools: You can opt-out of targeted advertising from networks participating in the Digital Advertising Alliance (DAA) by visiting their opt-out page at www.aboutads.info/choices or the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org/choices. For users in Europe, visit youronlinechoices.eu.
  Please note that if you disable cookies, some features of our Website may not function properly.

9. Do Not Track (DNT) Signals

Some web browsers may transmit “Do Not Track” (DNT) signals to websites with which the browser communicates. There is no universally agreed standard for how websites should respond to these signals. Due to the lack of a consistent standard, our Website currently does not alter its data collection and usage practices when it receives a DNT signal from your browser. However, we remain committed to offering you choices regarding your privacy, as outlined in the “Your Data Protection Rights” and “Cookies” sections of this policy.

10. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

For California residents, if you are under 16, you must obtain parental or guardian permission to register or use our Website or submit any personally identifiable information.

12. Data Security

The security of your data is paramount to us. We implement a variety of technical and organizational security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Using Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.
• Access Controls: Restricting access to personal data to authorized employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
• Data Minimization: Collecting only the personal data that is strictly necessary for the stated purposes.
• Regular Security Assessments: Periodically reviewing our security practices to identify and address potential vulnerabilities.
• Backup and Recovery: Implementing robust data backup and recovery procedures to prevent data loss.
• Employee Training: Training our staff on data privacy principles and security best practices.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You also play a crucial role in protecting your data by choosing strong, unique passwords and not sharing your account credentials.

13. International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

For users in the EEA, UK, or Switzerland, your data may be transferred to countries outside these regions (third countries) that do not provide the same level of data protection as your home country. In such cases, we will implement appropriate safeguards to ensure your data is protected, such as:

• Standard Contractual Clauses (SCCs): Implementing the European Commission’s Standard Contractual Clauses for the transfer of personal data to third countries.
• Adequacy Decisions: Relying on adequacy decisions from the European Commission or the UK government, which recognize certain countries as providing an adequate level of data protection.
• Explicit Consent: Transferring data based on your explicit consent, where appropriate.
• Necessity for Contract Performance: Transferring data necessary for the performance of a contract with you or for pre-contractual steps taken at your request.

By using our Website, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

We will notify you via email and/or a prominent notice on our Service prior to the change becoming effective, and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Website after the latest update constitutes your acceptance of the revised Privacy Policy.

15. Your Responsibilities

As a user of mangga.tipskuliah.com, you also have responsibilities related to your privacy and data security:

• Accuracy of Information: Please ensure that any personal data you provide to us is accurate, complete, and up-to-date.
• Password Security: If you have an account with us, protect your password and do not share it with anyone. We are not responsible for any breach of security caused by your failure to maintain the confidentiality of your account credentials.
• Reviewing this Policy: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

16. Complaints

If you have concerns about our privacy practices, you have the right to lodge a complaint with a supervisory authority, particularly if you are in the EU/EEA or UK. We encourage you to contact us first at [email protected] so we can attempt to resolve your concerns directly.

• For GDPR-related complaints: You have the right to complain to a data protection authority in your country of residence, place of work, or where the alleged infringement occurred. A list of EU/EEA data protection authorities can be found here: https://edpb.europa.eu/about-edpb/board/members_en
• For UK residents: You can complain to the Information Commissioner’s Office (ICO).

17. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise your rights, please do not hesitate to contact us:

By Email: [email protected]